866.497.5776

Privacy Policy

–

Who We Are

Bellecrest is a 55+ active adult community developed by Coastal Community Builders. Our website, https://bellecrestbyccb.com, serves as a resource for potential homebuyers to learn about the community, available residences, and homeownership opportunities.

This privacy policy explains how we collect, use, and protect your personal information in accordance with California state laws, real estate industry standards, and digital marketing regulations.

Information We Collect

We collect information to provide a personalized and efficient homebuying experience. This includes:

  • Contact Information: When you fill out interest forms, request information, or join our waitlist, we collect your name, phone number, and email.
  • Property Interests: We track home models, floor plans, and features of interest to improve recommendations.
  • Marketing & Communication Preferences: We store your preferences regarding how you want to be contacted.
  • Website Usage Data: We use analytics tools to understand website interactions and improve user experience.

We do not collect sensitive financial data through this website. Any financing discussions occur directly with preferred lenders or real estate professionals.

How We Use Your Information

Bellecrest and Coastal Community Builders use your information for the following purposes:

  • Sales & Marketing Outreach: Your information may be used by our internal sales team or HubSpot CRM to provide updates, respond to inquiries, and share relevant promotions.
  • Homebuyer Assistance: To provide personalized recommendations based on home preferences.
  • Community Updates: To notify you about development progress, availability, pricing changes, and special events.
  • Website Optimization: To improve our website and marketing effectiveness.

We do not sell or trade your personal information to third parties.

Who We Share Your Data With

We share your information only as necessary to provide services related to Bellecrest and to comply with industry and state regulations.

  • Internal Teams: Our sales and customer service teams use your data to facilitate communication and provide relevant information.
  • HubSpot CRM: We use HubSpot for email campaigns, interest tracking, and follow-up communications.
  • Legal & Compliance: We may share information if required by law or as part of a regulatory request.

We do not disclose your personal information to unrelated third parties for advertising or external marketing purposes.

California Consumer Privacy Act (CCPA) Compliance

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: You may request details on what personal data we have collected and how it is used.
  • Right to Deletion: You may request that we delete your personal data unless legally required to retain it.
  • Right to Opt-Out: You may opt out of having your personal data sold (though we do not sell your data).
  • Right to Non-Discrimination: Exercising your privacy rights will not affect your ability to receive services or updates.

To make a CCPA request, email [email protected] or call 805.556-3060.

Cookies & Tracking Technologies

Bellecrest uses cookies and similar tracking technologies to improve website functionality and marketing efforts.

  • Essential Cookies: These allow core website functions such as navigation and security.
  • Analytics Cookies: We use Google Analytics and HubSpot to analyze website traffic and user behavior.
  • Advertising Cookies: Used for remarketing campaigns on platforms like Google and Facebook.

You can manage cookie preferences through your browser settings.

Data Security & Retention

We take data security seriously and implement safeguards to protect personal information.

Retention Period: We retain contact information and homebuyer preferences for as long as necessary to provide services or comply with real estate record-keeping requirements.

Secure Storage: Data is stored on secure servers, and access is limited to authorized personnel.

If you would like to update, correct, or request deletion of your personal information, please contact us at [email protected].

Third-Party Links & Embedded Content

Our website may contain links to external resources or embedded content (e.g., virtual tours, maps, or videos). These third-party sites may have their own privacy policies, and we encourage you to review them.

We are not responsible for the privacy practices of external websites.

Changes to This Privacy Policy

We may update this policy periodically to reflect new regulations or changes in business practices. Any updates will be posted on this page with a revised date.

For any questions regarding this privacy policy, please contact us at:

📧 [email protected]

📞 866.497.5776